Use of AI Scribes in Consultations

At Mermaid Medical, our doctors use secure, privacy-compliant AI scribes to assist in documenting your consultation. This allows your GP to focus more on you—while ensuring your medical notes are accurate and up-to-date.

Patient Consent

Your consent is always required before using the AI scribe. You may opt-out at any time during your consultation.

Your Privacy Matters

We adhere strictly to Australian privacy laws. No audio is stored. All data is processed securely and reviewed by your doctor before it’s saved in our records.

How This Helps You

  • Better engagement with your doctor
  • Faster and more accurate note-taking
  • Improved recordkeeping and continuity of care

Frequently Asked Questions

Q: Does it record my voice?
A: No. It transcribes only in real time—nothing is stored.

Q: Can I opt out?
A: Yes, at any time.

Q: Is it secure?
A: Absolutely. We follow all Australian data privacy and health record regulations.

Still Have Questions?

Contact our practice at  07 5639 6688 or email info@mermaidplazamedical.com.au.